158 lines
4.6 KiB
JavaScript
158 lines
4.6 KiB
JavaScript
import { useState } from 'react'
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function App() {
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return (
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<>
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<div className="min-h-screen flex items-center justify-center">
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<div className="bg-gray-100 p-4 rounded-lg shadow-md w-full max-w-4xl">
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<div className="">
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<h1 className="font-bold text-4xl space-y-2">Benjamin Mosley</h1></div>
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<br />
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<div className="">
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<h4><b>About Me:</b> I am a recent Computer Information Systems Graduate with a deep passion for creating, hosting and managing systems.</h4>
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<br />
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<div>
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<h4 className="font-bold">Education:</h4>
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<ul className="list-disc list-inside space-y-2">
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<li>Associate of Science: West Texas A&M University</li>
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<li>Bachelor of Business Administration (CIS Track): West Texas A&M University </li>
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</ul>
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</div>
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<br />
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<div className="grid grid-cols-2 gap-6">
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<div>
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<h4 className="font-bold text-lg">Skills:</h4>
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<br />
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<div>
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<h4 className="font-bold text-sm">Programming/Scripting:</h4>
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<ul class="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Python</li>
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<li>C#</li>
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<li>ASP.NET</li>
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<li>Bash</li>
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<li>Powershell</li>
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</ul>
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</div>
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<br />
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<div>
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<h4 className="font-bold text-sm">Web & Database:</h4>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Flask</li>
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<li>Razor Pages</li>
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<li>SQL</li>
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</ul>
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</div>
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<br />
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<div>
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<h4 className="font-bold text-sm">Systems:</h4>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Linux</li>
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<li>Windows Server</li>
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<li>Git/Github</li>
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</ul>
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</div>
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<br />
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<div>
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<h4 className="font-bold text-sm">Professional:</h4>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Technical Problem-Solving</li>
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<li>Client Communication and Customer Support</li>
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<li>Team Planning and Management</li>
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<li>Object Oriented Design and Development</li>
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<li>Scrum Team Operations</li>
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<li>UML Modeling</li>
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</ul>
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</div>
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</div>
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<div>
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<h4 className="font-bold text-lg">Work-History:</h4>
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<br />
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<div className="space-y-1">
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<p className="font-bold text-sm">Level II Technical Support — AMA TechTel</p>
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<p className="text-xs text-gray-500">March 2026 – Present · Amarillo, TX</p>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Provide technical support for a CLEC network managing Cambium wireless DV radios/routers and Adtran equipment across radio and fiber infrastructure.</li>
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<li>Diagnose and resolve connectivity, hardware, and provisioning issues for residential and business customers via inbound phone support.</li>
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<li>Manage and document cases, resolutions, and escalation paths in Rev.io ticketing system.</li>
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<li>Coordinate issue escalations with fiber-resellers for business customers.</li>
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<li>Communicate issue resolutions with dispatch and on-site technicians for owned infrastructure requiring physical remediation.</li>
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</ul>
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</div>
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<br />
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<div className="space-y-1">
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<p className="font-bold text-sm">IT Intern — Hutchinson County Court House</p>
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<p className="text-xs text-gray-500">May 2025 – Aug 2025 · Stinnett, TX</p>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Assisted with Windows Server/Active Directory administration and routine maintenance.</li>
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<li>Resolved helpdesk tickets; imaged PCs and handled hardware/software issues.</li>
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<li>Helped configure switches, APs, and firewall rules; supported backups and updates.</li>
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<li>Contributed to security policy rollouts and small infrastructure upgrades.</li>
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</ul>
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</div>
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<br />
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<div className="space-y-1">
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<p className="font-bold text-sm">E-Commerce Dept. Manager / Various Roles — United Supermarkets</p>
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<p className="text-xs text-gray-500">Nov 2019 – Mar 2026 · Canyon & Borger, TX</p>
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<ul className="list-disc list-inside text-sm space-y-1 text-gray-700">
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<li>Started as a Bag Boy in 2019 and advanced to Grocery Team Lead by 2022, overseeing daily operations and team coordination.</li>
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<li>Transitioned to the Service Desk during college, working as a Clerk and Bookkeeper handling customer transactions and financial recordkeeping.</li>
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<li>Promoted to E-Commerce Department Manager (Aug 2025 – Mar 2026); owned online order flow, delivery/pickup SLA, and team scheduling.</li>
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<li>Tracked KPIs (fill rate, OTIF, cancellations, customer feedback) and drove continuous process improvements.</li>
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<li>Partnered with IT and vendors to maintain handheld devices, printers, and store systems.</li>
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</ul>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</>
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)
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}
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export default App
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